I lied.

I was wrong about the 30 days thing, I guess. That’s pretty unfortunate, but oh-well. I actually got a lot of stuff done last week thanks to the TED talks, so I can’t say that they weren’t helpful. I do hope that I can get back to this and do a little more in terms of just putting some personality here.

I generally play a lot of video games – it’s partly because I’m a huge nerd, but also partly because I think that understanding what makes our playtime fun is essential to making work – work better. If we can find a way to make work less burdensome on the spirit during the day, then we can find a way to make better content, better product, and more relevant choices for our customers.

That’s one of my big goals for life – can I find a place where I can succeed and provide this to employees? If so, I think I would stay there for a long time.

30 day Challenge

Today I’ve been watching a lot of TED talks, particularly this one by Mart Cutts: http://www.ted.com/talks/matt_cutts_try_something_new_for_30_days.html

So for the next 30 days, I will blog every day. Regardless of people actually reading this, or feedback, I will continue to refine this blog for the next 30 days. At least.

The purpose will just to be document my experiences, and one thing I’ve learned each day.

 

Today, I’ve learned a lot about reddit.com.  Let’s say it’s not exactly the most upstanding of websites, but there’s a ton of information there.  There’s things on the site that are pushing the limits of “acceptable internet material”, which is scary.  But, the site in general is pretty good, for those who aren’t faint of heart.  I generally go to the League of Legends subreddit, but exploring yesterday I had a good time reading the funny, ffffffffffuuuuu, wtf, and gaming sections for a good long time.  For news/viral ideas, I think it’s a great site.  For actual news, I’m not sure whether you’d really use it as a credible source.

Hope to keep this up for tomorrow! 1/30 days.

Reflections on Innovation – How I Did

Well, we’ve given our final presentation, and we’re ready to turn in our final products.  The mod is just about over, and it’s time to say goodbye to the innovation class posts in this blog.  Of course, there will still be posts about other things, especially my upcoming trip to Rwanda.

How did I do?  Professor Bloom’s asked us to write a quick review of how we felt we did in the course, according to a letter we wrote in the first week of the class.  I remember writing about being open-minded, especially to the different perspectives that I faced.  I wanted to always break free from my perceived set of standards, and trying to come up with ideas that would expand the projects, and not get married to any one idea.  Also, I set a goal for myself to learn about the innovation process and try to understand how to properly work within the chaos that good ideas are formed from.

Overall, I think I did pretty well in what I set out to do.  It was a good idea for me to remind myself to be open-minded.  I know that it’s easy to get entrenched in one’s ideas, especially when trying to create good solutions, so I spent a lot of effort making sure that I was always thinking about how to be a better teammate and listen to other ideas for their merits, not their differences from my own thoughts.  By actively ‘climbing out of my box’, as Professor Bloom would call it, I definitely experienced the discomfort and uncertainty associated with real experiential learning a couple times.  But it was also a trial at times.  I’ve talked about the frustrations of working with such tight deadlines, and the different personalities within the group clashing.

I’d say that I’ve accomplished my goals in this course.  Certainly, it was a completely different experience from what I had expected of the course.  But, it was different in a way where I really learned a lot.  I benefited, even though I felt uncomfortable at times.  And that just means I didn’t just expand my knowledge from my boundaries.  It means I grew past boundaries I hadn’t even acknowledged before.

on Solitude and Leadership

I read an amazing article the other day for Business on the Frontlines.  It’s titled “On Solitude and Leadership”, a speech given to a graduating class of officers at West Point.  You can find the transcript here: http://www.theamericanscholar.org/solitude-and-leadership/ .  The key points of the speech focus on how our drive i America to become ‘better’ in our education may actually be driving away the creativity and brilliance that made past generations so successful.  The lack of failure, the drive for continuing success, these are all attributes that the current generation has – an unending string of ‘have dones’, instead of a series of lessons from mistakes and experiences.  While it might be that some people are just learning from the past, it’s all too often that instead of reaching out, new students are just building their boxes bigger – and never straying to take a big risk.

This lack of risk and rise in conservative thinking might be a serious indicator for the way we work and innovate in the future.  While he goes on about the implications, he also begins to talk about another social reason this generation is lacking: a fear of being alone.  His point is that American society has trained our future generations to be together constantly, to be supported and taught.  The problem with this, is that true leadership, requires an understanding of being truly alone.  In order for somebody to stand out, for a person to arise as a leader, they must make choices that cannot be made with others.  In this respect, they must be able to handle being alone, being under the scrutiny that occurs when you are remarkably different from all those around you.  This, is the hardest part of true leadership, and the one that he feels future generations are least ready to handle.

But, there is a place for friends and family in all this.  Being able to live with people is another facet of leadership, and that is something that is happening much more easily these days than before.  Children and teens are being taught in larger and more friendly group settings, and grow up knowing better how to get along with each other.  It’s the times when we don’t get along that are becoming worrisome.

I felt this was a fascinating article.  I know very deeply the pain and uncertainty that comes with being alone, with being somebody who people are looking to to make a final decision.  I also have wanted a support system to encourage and make me feel more confident in my decisions.  But, the fact of the matter remains – I must make my own decisions, and live with the consequences these choices have

For leadership, it seems that it’s not about the number of friends or where they work – but instead, about how you can handle the ambiguity of being in the spotlight, and having to work within very tight boundaries.  Those who can perform when the heat is on – those people are the true leaders.

Presentation Zen – the courage of Japan

I read the piece “Presentation Zen” by Garr Reynolds, a former Apple employee who is very deeply affected by Japanese culture.  It’s pretty cool, since I’ve also lived in Japan and studied their culture for several years, to see what the difference between him and I were.  Frankly, we’re pretty similar.  We both embrace something that’s pretty common in Japanese culture, but a lot more unseen in Americans.  The Japanese have two circles – an outer circle where they are formal and polite, and an inner circle where they are themselves.  It is considered an honor or privilege in Japan to have somebody let you call them by their first name – it’s usually reserved for intimate couples or extremely close friends.  But until you are in that circle, the Japanese are generally very reserved and very quiet about their thoughts and opinions.  Except for when one value is required – courage.  The Japanese are a culture that admires courage above almost all other things: the courage to speak up, the courage to fear nothing, the courage to move and act for one’s own desires despite knowing the consequences.  It’s one of the main appeals of samurais, ninjas, and the old styles of bushido.  Maybe these things are also just super-cool, but they all respect that one rule – that to live courageously, is to live well.

Presentation Zen’s relationship to the innovation course is a little tenuous.  It seems to be more of a ‘how to present’ and ‘how to have confidence’ instead of being about how to be innovative.  But the main points are clear: don’t compromise your message, have the courage to say it as you’ve described it, and know how to incorporate better ideas than the ones you have.  It’s a beautiful mix of pride and humility, of wisdom and recklessness.  Being able to say what you want isn’t always going to help your case – in fact, it could be very detrimental to what you’re trying to do.  However, one of the biggest benefits of just being frank is that people will know what you want.  And that clear communication may be more important than any other piece in your project or idea.  In order to back that up, you need to be able to have the courage to fight for it, and the wisdom to know when you’re outmatched.  Understanding these two things and being flexible in the face of adversity to your ideas is something that makes any presenter much more effective.  There’s the MBA saying that “an angry presenter is a dead one”, in the sense that as soon as you lose your cool in front of your audience, you’ve lost your reputation.  Staying centered, staying focused, those things are going to be much more effective in the long run.

Getting the ideas across and communicating strongly is definitely going to be something that leads to better innovation and better acceptance of new ideas.  There’s a point here that isn’t addressed in the first few posts, but I thought was worthwhile – the idea of being ‘naked’ in front of others.  This is that when you’re trying to pitch or introduce a change, it’s much simpler to not worry about all the trappings and finery that so many people think are the essence of things, but rather to just let them go and approach with a simple idea – not dressed up too much , and something that people can really get into.

It’s very zen.

Oh god the ideaicide!

A really interesting read for class today.  We read an article called “Ideaicide”, that talked about the death of ideas, and how this trend of negative thoughts can be avoided.

Some of this is review from our organizational behavior and strategy classes, where it’s incredibly important to find the right people to support your idea, and address their concerns.  A lot of what happens in ideaicide speaks to something that is less accepted by designers, but constant in most MBA students’ curriculum: you need to make people like your idea before they will help you.

By attacking people’s real concerns and combining that with a personal connection, it becomes a lot easier to get an idea approved.  I’ve had this experience many times, ending in both failure and success.  In all my failures, I wasn’t able to connect with the client in a way that alleviated their concerns and fears for the new project.  However, all my success stories are ones where I or my team was able to convince the lead members and influential workers of the project’s merit.

This summer at IBM, I was able to get my project approved by doing a very long ‘road show’, where I presented my proposal to over 25 different groups during my internship.  Something I found extremely useful that was also recommended in the reading was to speak with people before going on the call or into the presentation, so that I could coordinate my audience’s priorities with the project’s.

In terms of the group, I think we’ve gone too far into idea-killing that it’s quite unrecoverable.  There are certain elements to the group that are causing a lot of strife – if we don’t accept everything this person says as gospel, we’re creating a personal offense to him.  I think it’s difficult and frustrating to work with, but perhaps I can use some of the thoughts here to get more points across.

victory from defeat

Another great article for innovation class.  This one focused around the benefits from failure – something that is glossed over all to quickly in society nowadays.  The article was written in the sense that you can believe that you had failed in spectacular fashion, but really have succeeded in a different category.  It’s a common lesson, but something that many people forget to consider valuable.

Much like Emily Dickinson once wrote:,

Success is counted sweetest
By those who ne’er succeed.
To comprehend a nectar
Requires sorest need.

It’s only through failure and loss that we learn to value the good things in success.  Kind of the way relationships grow better with time, and how past failed girlfriends/boyfriends teach us how to treat the next ones much better.  In this way, it’s really interesting to see how failure doesn’t just spur a drive for success, but also a better kind of innovation in the future.  From some of the frustrations we’ve experienced during the innovation process, it’s quite clear how failing can lead to interesting insights.

One of the biggest things I liked about the article was the experiment between 2 lab groups, where different scientists were grouped with both people of the same fields as opposed to a variety of backgrounds.  The initial miscommunications seemed familiar, but didn’t end the same way ours had.  I personally believe that it is due to the way MBAs are – they aren’t used to being wrong, and especially not used to being told they are wrong.

“This is why other people are so helpful: They shock us out of our cognitive box. “I saw this happen all the time,” Dunbar says. “A scientist would be trying to describe their approach, and they’d be getting a little defensive, and then they’d get this quizzical look on their face. It was like they’d finally understood what was important.”” was a really impressive observation.  I have yet to see this look appear on any group member’s face, something that would be really amazing to see happen.

no sad faces allowed, right? 😛

class 2/17

We had a guest speaker, Sal Cilella, from the firm Gravity Tank in class today.  He spoke to us about a lot of different things, including several of his projects.

Strangely, one of his projects was the Cricket phone, something that I actually saw a billboard for the other day.  Strange, eh?  I was wondering how people had thought about this idea.  When he began speaking about how they’d developed a new system for Cricket users, it was pretty interesting.

There are so many things left to do in our own presentation, but it’s pretty interesting to see what we’ve done so far.  From a simple hypothesis to a fully-researched solution, we’ve come a pretty long way.  There is still some frustration, but I think it’s not something we can fix at this point.  But, we’ve put most of the innovation techniques into this project, and I think it’s pretty interesting.

drawing words

We talked about how to bring ideas and concepts to life through drawing them.  Professor Bloom talked to us early on in the course how we were going to learn to draw our thoughts, even if we didn’t want to.  I’ve been able to start using this on the ideation process, and it has been really helpful describing the different parts of ideas that I can’t seem to write down.

We’ve been using this technique in a lot of the ideas we’re collecting.  By putting the ideas into a visual setting, we’re having a lot of progress since people can quickly see to the center of the idea, without having to describe things in too much detail. We are still having some problems in developing a team rapport, but at least we are able to put ideas on paper and agree on the different parts that are effective.

Drawing ideas and processes has been something a lot of consultants have done for a long time.  I’ve done a lot of presentations and storyboarding for presentations, and the tool we always use has been to draw the slides and process, instead of trying to use words outlining the flow.  As things develop, we work from the basic pictures in the initial storyboard to much more detailed slides that turn into our research and our eventual presentation.

make it stick

I got around to reading another optional assignment, Made to Stick (http://www.amazon.com/Made-Stick-Ideas-Survive-Others/dp/1400064287).  It’s an interesting read, that really tackles lots of the different innovations that have made a difference in the way we live in the world.  I thought the way the author addressed the changes in popcorn and Silverman was able to make a “sticky” message for the world to know.

I’ve also noticed something in my own ideas and presentation that seems to make them ‘slip’, or not-stick.  I think that’s a pretty tough obstacle to have.  In presenting my ideas when we get together to share, I’ll have to take care to be really present them in a way where the idea can ‘stick’ to the team.  I’d love to be able to see some of the ideas I have in action, especially one based off of the raid composition calculator at MMO-Champion (http://raidcomp.mmo-champion.com/).

The main idea would be not only to give people a way to see their schedule and course planning, but also the different benefits and concentrations that would the student would get.  I’ve used some version of this in the past, and I think it’s a great way to get people into a very intuitive interface that they aren’t getting right now.